投诉信(代写,情景写作)

Mavis Jan. 15, 2019, 9:26 p.m.

Translation exercises


1,我在BOOKING.COM上有一笔佣金,6月4日,BOOKING.COM把该佣金汇款到我提供的银行账户上,由于某些原因,银行把这笔汇款原路退回。
2,那么我还能收到这笔佣金吗?
3,我希望把我接收佣金的原来提供的银行账号,转换成PAYPAL账号。但系统提示我PAYPAL账号名字不对,已经致电了PAYPAL官网查询,说我的PAYPAL账号是有效,能用的。需要联系BOOKING.COM查询,该提供什么资料。

Dear Sir/Madam,

As a distributor for tourist business via Booking.com, I get 5% commission per deal, and booking.com will pay me once the commission amount reaches EUR 100. On June 4, I received a phone call from the bank. It was said that the commission from Booking.com had paid, however, the payment RETURNED COMPLETELY due to some unknown reasons.

What's weird was that Booking.com still shown that I HAVE RECEIVED the commission, actually, I RECEIVED NO MONEY.

After then, I tried to use Paypal account instead of my previous bank account to receive the fund, but Booking.com indicated that my Paypal account name was not matched. I called the Paypal hotline for help, they told me there was nothing wrong with my account, it's available, maybe I should contact Booking.com and confirm what else I have to provide.

Several days passed, I've tired of such complicated (but not work) procedures, so I'm writing to ask you sir/madam for a favor, sincerely hope this would help.
1. What should I do to change my receipt bank account to be Paypal? Please tell me directly what else I should prepare.
2. Will I received the commission that I've ever received on June 4 again? What else should I prepare or provide?

My email address is XXX@163.com, looking forward for your reply.

Yours Sincerely,
Leslie

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